Contact SSC Philosophy

Students can contact the SSC online through the Servicedesk, via telephone within our given telephone hours or in person by appointment and within consultation hours. 

Before contacting us, please consult the extensive information provided on our website first. You may already find a solution to your problem. Please also see our list of FAQs.

  • For concrete questions regarding organization of studies and administrative issues and for the submission of documents please use the Servicedesk only. Avoid contacting SSC employees via their personal email adress, as this may lead to a delay in processing your request.

Note: if you don't have an active u:account, meaning you don't currently study or work at the University of Vienna, please write an email to

  • For general requests, consultations or similar matters, we invite you to contact us during telephone- or in-person consultation hours. Information regarding days and times for consultation can be found below.

We strive to process your concerns promptly. Nonetheless, we ask for your patience if processing times take longer, especially at the beginning of the semester or during the holiday periods.

Please avoid writing multiple messages on the same topic. If you call or come into the office hours after you have written a ticket, let the employee know on the phone or during the office hours so that they can remove your message from the requests to be processed.

Office hours for graduation-related matters


  • Master's thesis/master's examination
  • Completion of studies (BA&MA)
  • Final transcripts
  • Submission of hard-bound work


  • Wednesday, 11:00 a.m. - 12:00 p.m. by appointment


  • Room B0304, NIG, 3rd floor

Office hours for general student advice


  • General questions about your studies or the curriculum
  • Questions regarding study law
  • Registration system, course catalog, u:space
  • Erasmus


  • Tuesday, 2:00 p.m. - 3:00 p.m


  • Room B0306, NIG, 3rd floor

Telephone hours

You can reach us by phone on 01 4277 46101 at the following times:

  • Monday: 11:00 a.m. - 12:00 p.m
  • Tuesday: 2:00 p.m.-3:00 p.m
  • Wednesday: 11:00 a.m. - 12:00 p.m

Please be patient if we do not answer immediately when you call. The responsible employee is currently speaking and will reliably call you back.

Office hours recognitions


  • Recognitions


  • Thursday 2:00-3:00 p.m


  • Room B0308, NIG third floor

Please note that we can only advise on recognition if you have already done a certain amount of preparatory work. So think about which achievements you think are eligible for recognition and make a suggestion to us.